Track your order
Track your purchase quickly and easily. Simply enter the CTT tracking code in the field below and click "Search".
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How long will it take to receive my order?
We always strive to deliver your order with the best carrier and service for your country. All information regarding delivery times and shipping costs by country can be found on our Shipping Policy page.
MY DELIVERY IS LOST/LATE.
Our customer support team is available to assist you and ensure your order is delivered safely. If you need assistance, click here to contact us.
How do I make a return?
Due to the nature of the products we sell, we do not accept returns of items that have already been used or after they have been opened .
Returns and exchanges are accepted only in the following situations:
- Incorrect product shipped by our company.
If the customer receives a product different from what they ordered, we will exchange it at no additional cost.
- Customer's mistake in product selection.
If the customer has selected the wrong product, it is possible to request an exchange.
In this case, the shipping costs are the customer's responsibility.
Any other questions?
Our team is here to help you, contact us through Instagram, WhatsApp or Telegram.
